Select Bank not working

...winston · Joined: 02 Aug 2007 Posts: 2

Sara,

Additionally this article was made available post the 7/19 update
http://www.microsoft.com/money/OnlineServices/Update_Instructions/default..mspx

General Info on the update
http://articles.moneycentral.msn.com/common/networkstatus.aspx

Money news group
news://msnews.microsoft.com/microsoft.public.money

...winston
MS-MVP Windows Live Mail

"SimpleSara" wrote in message @microsoft.com...
: With 07/19/07 update of online services, Select Bank or Brokerage is not
: showing as online, therefore not listing any banks. I've been using MS Money
: 2005 for well over a year now. Error message: To set up your accounts, you
: must be online. Please close Money, and then sign in to your file. When you
: sign in, make sure the Work offline box is cleared. I am definitely online
: via cable connection & box is not checked. I can't do ANYTHING now. Tried
: following instructions, but still ran into same problem above. What to do??

SimpleSara · Joined: 02 Aug 2007 Posts: 2

Select Bank or Brokerage does work now. HOWEVER, once I select the bank or
brokerage, it goes no further. I get an error msg: "Account setup temporarily
unavailable." It's apparently been unavailabe for days!! I haven't been able
to update since Wed or Thu. This is absolutely ridiculous.

"...winston" wrote:

> Sara,
>
> Additionally this article was made available post the 7/19 update
> http://www.microsoft.com/money/OnlineServices/Update_Instructions/default..mspx
>
> General Info on the update
> http://articles.moneycentral.msn.com/common/networkstatus.aspx
>
> Money news group
> news://msnews.microsoft.com/microsoft.public.money
>
>
> ...winston
> MS-MVP Windows Live Mail
>
> "SimpleSara" wrote in message @microsoft.com...
> : With 07/19/07 update of online services, Select Bank or Brokerage is not
> : showing as online, therefore not listing any banks. I've been using MS Money
> : 2005 for well over a year now. Error message: To set up your accounts, you
> : must be online. Please close Money, and then sign in to your file. When you
> : sign in, make sure the Work offline box is cleared. I am definitely online
> : via cable connection & box is not checked. I can't do ANYTHING now. Tried
> : following instructions, but still ran into same problem above. What to do??
>

...winston · Joined: 02 Aug 2007 Posts: 2

Money news group
news://msnews.microsoft.com/microsoft.public.money

The info provided earlier is all that appears available about the change and applicable to the online version of Money and the retail version.

If the retail version Money 2005 support ends in Jan 2008
http://support.microsoft.com/lifecycle/?LN=en-us&p1=2351&x=5&y=6

If the online version it suggests reviewing your contract and/or upgrading to 2007.

If the retail version:
http://support.microsoft.com/contactus/?ws=support

Good Luck!

...winston
MS-MVP Windows Live Mail

"SimpleSara" wrote in message @microsoft.com...
: Select Bank or Brokerage does work now. HOWEVER, once I select the bank or
: brokerage, it goes no further. I get an error msg: "Account setup temporarily
: unavailable." It's apparently been unavailabe for days!! I haven't been able
: to update since Wed or Thu. This is absolutely ridiculous.
:
: "...winston" wrote:
:
: > Sara,
: >
: > Additionally this article was made available post the 7/19 update
: > http://www.microsoft.com/money/OnlineServices/Update_Instructions/default...mspx
: >
: > General Info on the update
: > http://articles.moneycentral.msn.com/common/networkstatus.aspx
: >
: > Money news group
: > news://msnews.microsoft.com/microsoft.public.money
: >
: >
: > ...winston
: > MS-MVP Windows Live Mail
: >
: > "SimpleSara" wrote in message @microsoft.com...
: > : With 07/19/07 update of online services, Select Bank or Brokerage is not
: > : showing as online, therefore not listing any banks. I've been using MS Money
: > : 2005 for well over a year now. Error message: To set up your accounts, you
: > : must be online. Please close Money, and then sign in to your file. When you
: > : sign in, make sure the Work offline box is cleared. I am definitely online
: > : via cable connection & box is not checked. I can't do ANYTHING now. Tried
: > : following instructions, but still ran into same problem above. What to do??
: >