Capital One Credit Cards

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, Ben wrote:

>Is anyone else having trouble adding their cap one c/c. It just wont take. It
>seems to think a bank account is being added rather than a c/c. Help.

Perhaps you are specified Capital One Bank rather than Capital One
from the list.

Ben · Joined: 02 Aug 2007 Posts: 19

Hey Cal, unfortunately that option disappeared with the update. Now the only
option is Capital One Bank. Formerly, I did use the Capital One rather than
the Capital One Bank if that option existed then. So......... help

"Cal Learner" wrote:

> In microsoft.public.moneycentral, Ben wrote:
>
> >Is anyone else having trouble adding their cap one c/c. It just wont take. It
> >seems to think a bank account is being added rather than a c/c. Help.
>
> Perhaps you are specified Capital One Bank rather than Capital One
> from the list.
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

When going through the add/setup process be sure to choose Credit Card first
(instead of Banking) before you choose the "C" list

-Mark

"Ben" wrote in message @microsoft.com...
> Hey Cal, unfortunately that option disappeared with the update. Now the
> only
> option is Capital One Bank. Formerly, I did use the Capital One rather
> than
> the Capital One Bank if that option existed then. So......... help
>
> "Cal Learner" wrote:
>
>> In microsoft.public.moneycentral, Ben wrote:
>>
>> >Is anyone else having trouble adding their cap one c/c. It just wont
>> >take. It
>> >seems to think a bank account is being added rather than a c/c. Help.
>>
>> Perhaps you are specified Capital One Bank rather than Capital One
>> from the list.
>>
>>

Ben · Joined: 02 Aug 2007 Posts: 19

Yes, i always have checked credit card first, it still seems to think i am
registering for online banking with capital one rather than just adding a
"reporting" account for a credit card.

"Mark" wrote:

> When going through the add/setup process be sure to choose Credit Card first
> (instead of Banking) before you choose the "C" list
>
> -Mark
>
> "Ben" wrote in message
> @microsoft.com...
> > Hey Cal, unfortunately that option disappeared with the update. Now the
> > only
> > option is Capital One Bank. Formerly, I did use the Capital One rather
> > than
> > the Capital One Bank if that option existed then. So......... help
> >
> > "Cal Learner" wrote:
> >
> >> In microsoft.public.moneycentral, Ben wrote:
> >>
> >> >Is anyone else having trouble adding their cap one c/c. It just wont
> >> >take. It
> >> >seems to think a bank account is being added rather than a c/c. Help.
> >>
> >> Perhaps you are specified Capital One Bank rather than Capital One
> >> from the list.
> >>
> >>
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Have you tried Adding a New account instead of just setting up services for
the existing account?
-Mark

"Ben" wrote in message @microsoft.com...
> Yes, i always have checked credit card first, it still seems to think i am
> registering for online banking with capital one rather than just adding a
> "reporting" account for a credit card.
>
>
> "Mark" wrote:
>
>> When going through the add/setup process be sure to choose Credit Card
>> first
>> (instead of Banking) before you choose the "C" list
>>
>> -Mark
>>
>> "Ben" wrote in message
>> @microsoft.com...
>> > Hey Cal, unfortunately that option disappeared with the update. Now the
>> > only
>> > option is Capital One Bank. Formerly, I did use the Capital One rather
>> > than
>> > the Capital One Bank if that option existed then. So......... help
>> >
>> > "Cal Learner" wrote:
>> >
>> >> In microsoft.public.moneycentral, Ben wrote:
>> >>
>> >> >Is anyone else having trouble adding their cap one c/c. It just wont
>> >> >take. It
>> >> >seems to think a bank account is being added rather than a c/c. Help.
>> >>
>> >> Perhaps you are specified Capital One Bank rather than Capital One
>> >> from the list.
>> >>
>> >>
>>
>>

Tina · Joined: 12 Aug 2007 Posts: 1

I am having the same problem. Yes I selected Credit Card first. I've even
deleted all of my accounts and started fresh and it still won't update
Capital One and I have both credit cards and a bank account with them and it
won't update either account type.

"Mark" wrote:

> Have you tried Adding a New account instead of just setting up services for
> the existing account?
> -Mark
>
> "Ben" wrote in message
> @microsoft.com...
> > Yes, i always have checked credit card first, it still seems to think i am
> > registering for online banking with capital one rather than just adding a
> > "reporting" account for a credit card.
> >
> >
> > "Mark" wrote:
> >
> >> When going through the add/setup process be sure to choose Credit Card
> >> first
> >> (instead of Banking) before you choose the "C" list
> >>
> >> -Mark
> >>
> >> "Ben" wrote in message
> >> @microsoft.com...
> >> > Hey Cal, unfortunately that option disappeared with the update. Now the
> >> > only
> >> > option is Capital One Bank. Formerly, I did use the Capital One rather
> >> > than
> >> > the Capital One Bank if that option existed then. So......... help
> >> >
> >> > "Cal Learner" wrote:
> >> >
> >> >> In microsoft.public.moneycentral, Ben wrote:
> >> >>
> >> >> >Is anyone else having trouble adding their cap one c/c. It just wont
> >> >> >take. It
> >> >> >seems to think a bank account is being added rather than a c/c. Help.
> >> >>
> >> >> Perhaps you are specified Capital One Bank rather than Capital One
> >> >> from the list.
> >> >>
> >> >>
> >>
> >>
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Try going out to the MSN Money site http://moneycentral.msn.com and go to
the Banking section and Account Balances to see if you can see your data
there when you sign in with the same Windows Live ID (Passport).

If not, try creating a new Windows Live ID and see if you can add your
accounts to that sign in on the MSN Money site to see if it works.

You may also want to see if there is some specific error message/code to
help identify the problem. See the "Check the status of an account in MSN
Money" section at the bottom of the Network Status page:
http://articles.moneycentral.msn.com/common/networkstatus.aspx

-Mark

"Tina" wrote in message @microsoft.com...
>I am having the same problem. Yes I selected Credit Card first. I've even
> deleted all of my accounts and started fresh and it still won't update
> Capital One and I have both credit cards and a bank account with them and
> it
> won't update either account type.
>
> "Mark" wrote:
>
>> Have you tried Adding a New account instead of just setting up services
>> for
>> the existing account?
>> -Mark
>>
>> "Ben" wrote in message
>> @microsoft.com...
>> > Yes, i always have checked credit card first, it still seems to think i
>> > am
>> > registering for online banking with capital one rather than just adding
>> > a
>> > "reporting" account for a credit card.
>> >
>> >
>> > "Mark" wrote:
>> >
>> >> When going through the add/setup process be sure to choose Credit Card
>> >> first
>> >> (instead of Banking) before you choose the "C" list
>> >>
>> >> -Mark
>> >>
>> >> "Ben" wrote in message
>> >> @microsoft.com...
>> >> > Hey Cal, unfortunately that option disappeared with the update. Now
>> >> > the
>> >> > only
>> >> > option is Capital One Bank. Formerly, I did use the Capital One
>> >> > rather
>> >> > than
>> >> > the Capital One Bank if that option existed then. So......... help
>> >> >
>> >> > "Cal Learner" wrote:
>> >> >
>> >> >> In microsoft.public.moneycentral, Ben wrote:
>> >> >>
>> >> >> >Is anyone else having trouble adding their cap one c/c. It just
>> >> >> >wont
>> >> >> >take. It
>> >> >> >seems to think a bank account is being added rather than a c/c.
>> >> >> >Help.
>> >> >>
>> >> >> Perhaps you are specified Capital One Bank rather than Capital One
>> >> >> from the list.
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

RobertC · Joined: 22 Aug 2007 Posts: 4

I have a Capital One Credit Card and found out you have to Choose Banking
first and then Choose "Capital One" not Capital One Bank Card account and it
works great!

Capital One Bank Card under Credit is for Online Banking(Checking), so
hopefully it will be fixed online.

"Mark" wrote:

> Try going out to the MSN Money site http://moneycentral.msn.com and go to
> the Banking section and Account Balances to see if you can see your data
> there when you sign in with the same Windows Live ID (Passport).
>
> If not, try creating a new Windows Live ID and see if you can add your
> accounts to that sign in on the MSN Money site to see if it works.
>
> You may also want to see if there is some specific error message/code to
> help identify the problem. See the "Check the status of an account in MSN
> Money" section at the bottom of the Network Status page:
> http://articles.moneycentral.msn.com/common/networkstatus.aspx
>
> -Mark
>
> "Tina" wrote in message
> @microsoft.com...
> >I am having the same problem. Yes I selected Credit Card first. I've even
> > deleted all of my accounts and started fresh and it still won't update
> > Capital One and I have both credit cards and a bank account with them and
> > it
> > won't update either account type.
> >
> > "Mark" wrote:
> >
> >> Have you tried Adding a New account instead of just setting up services
> >> for
> >> the existing account?
> >> -Mark
> >>
> >> "Ben" wrote in message
> >> @microsoft.com...
> >> > Yes, i always have checked credit card first, it still seems to think i
> >> > am
> >> > registering for online banking with capital one rather than just adding
> >> > a
> >> > "reporting" account for a credit card.
> >> >
> >> >
> >> > "Mark" wrote:
> >> >
> >> >> When going through the add/setup process be sure to choose Credit Card
> >> >> first
> >> >> (instead of Banking) before you choose the "C" list
> >> >>
> >> >> -Mark
> >> >>
> >> >> "Ben" wrote in message
> >> >> @microsoft.com...
> >> >> > Hey Cal, unfortunately that option disappeared with the update. Now
> >> >> > the
> >> >> > only
> >> >> > option is Capital One Bank. Formerly, I did use the Capital One
> >> >> > rather
> >> >> > than
> >> >> > the Capital One Bank if that option existed then. So......... help
> >> >> >
> >> >> > "Cal Learner" wrote:
> >> >> >
> >> >> >> In microsoft.public.moneycentral, Ben wrote:
> >> >> >>
> >> >> >> >Is anyone else having trouble adding their cap one c/c. It just
> >> >> >> >wont
> >> >> >> >take. It
> >> >> >> >seems to think a bank account is being added rather than a c/c.
> >> >> >> >Help.
> >> >> >>
> >> >> >> Perhaps you are specified Capital One Bank rather than Capital One
> >> >> >> from the list.
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>