Money essentials won't convert trial version of Money file

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, harsar wrote:

>About 3 months ago, I downloaded the trial version of MSN money on my laptop.
>I already had a Money software on my PC at that time, and I was using it
>regularly. After downloading the trial version on laptop, I exported the file
>& accounts from the PC to the laptop, and was able to work with it fine.
>Recently I purchased and downloaded the MSN Money essentials online on my
>laptop as the trial version was expiring.

There is no MSN Money Essentials. You probably bought Microsoft
Money.

> Now the new Money software won't
>convert the trial version file and is asking me to set up everything again
>from the beginning!!! I don't want to do that...I have 2 years worth of
>expenses in the old file (that I thankfully saved in an F drive). Now it
>won't even let me open the trial Money saying it needs to be converted, and
>then says unable to convert.
>
>Please help me convert the accounts from the trial version to this new one,
>otherwise this new Money is of no use to me.

The later. You need to return Essentials and buy Microsoft Money
Deluxe.

harsar · Joined: 28 Sep 2007 Posts: 2

Thanks, U r right, it is Microsoft Money Essentials....but why won't it work
with the trial version...they have the same desktop icon. And I was not
warned that Money Essentials will not work with the trial version....
Harmeet

"Cal Learner" wrote:

> In microsoft.public.moneycentral, harsar wrote:
>
> >About 3 months ago, I downloaded the trial version of MSN money on my laptop.
> >I already had a Money software on my PC at that time, and I was using it
> >regularly. After downloading the trial version on laptop, I exported the file
> >& accounts from the PC to the laptop, and was able to work with it fine.
> >Recently I purchased and downloaded the MSN Money essentials online on my
> >laptop as the trial version was expiring.
>
> There is no MSN Money Essentials. You probably bought Microsoft
> Money.
>
> > Now the new Money software won't
> >convert the trial version file and is asking me to set up everything again
> >from the beginning!!! I don't want to do that...I have 2 years worth of
> >expenses in the old file (that I thankfully saved in an F drive). Now it
> >won't even let me open the trial Money saying it needs to be converted, and
> >then says unable to convert.
> >
> >Please help me convert the accounts from the trial version to this new one,
> >otherwise this new Money is of no use to me.
>
> The later. You need to return Essentials and buy Microsoft Money
> Deluxe.
>

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, harsar wrote:

>Thanks, U r right, it is Microsoft Money Essentials....but why won't it work
>with the trial version...they have the same desktop icon. And I was not
>warned that Money Essentials will not work with the trial version....

I think you were warned that Money Essentials would not work with
*any* other version. It would work with the trial version of Money
Essentials.

>Harmeet
>
>
>"Cal Learner" wrote:
>
>> In microsoft.public.moneycentral, harsar wrote:
>>
>> >About 3 months ago, I downloaded the trial version of MSN money on my laptop.
>> >I already had a Money software on my PC at that time, and I was using it
>> >regularly. After downloading the trial version on laptop, I exported the file
>> >& accounts from the PC to the laptop, and was able to work with it fine.
>> >Recently I purchased and downloaded the MSN Money essentials online on my
>> >laptop as the trial version was expiring.
>>
>> There is no MSN Money Essentials. You probably bought Microsoft
>> Money.
>>
>> > Now the new Money software won't
>> >convert the trial version file and is asking me to set up everything again
>> >from the beginning!!! I don't want to do that...I have 2 years worth of
>> >expenses in the old file (that I thankfully saved in an F drive). Now it
>> >won't even let me open the trial Money saying it needs to be converted, and
>> >then says unable to convert.
>> >
>> >Please help me convert the accounts from the trial version to this new one,
>> >otherwise this new Money is of no use to me.
>>
>> The later. You need to return Essentials and buy Microsoft Money
>> Deluxe.
>>

bdwilson · Joined: 29 Sep 2007 Posts: 2

This just happened to me this morning. I went straight to purchase from my
trial offer, and it sold me MICROSOFT MONEY ESSENTIALS. NO WARNING, cal.
How do we return something we;ve already downloaded in error, which was MS's
fault?? Please reply asap. Keep the faith, Harmeet.

"Cal Learner" wrote:

> In microsoft.public.moneycentral, harsar wrote:
>
> >Thanks, U r right, it is Microsoft Money Essentials....but why won't it work
> >with the trial version...they have the same desktop icon. And I was not
> >warned that Money Essentials will not work with the trial version....
>
> I think you were warned that Money Essentials would not work with
> *any* other version. It would work with the trial version of Money
> Essentials.
>
>
>
> >Harmeet
> >
> >
> >"Cal Learner" wrote:
> >
> >> In microsoft.public.moneycentral, harsar wrote:
> >>
> >> >About 3 months ago, I downloaded the trial version of MSN money on my laptop.
> >> >I already had a Money software on my PC at that time, and I was using it
> >> >regularly. After downloading the trial version on laptop, I exported the file
> >> >& accounts from the PC to the laptop, and was able to work with it fine.
> >> >Recently I purchased and downloaded the MSN Money essentials online on my
> >> >laptop as the trial version was expiring.
> >>
> >> There is no MSN Money Essentials. You probably bought Microsoft
> >> Money.
> >>
> >> > Now the new Money software won't
> >> >convert the trial version file and is asking me to set up everything again
> >> >from the beginning!!! I don't want to do that...I have 2 years worth of
> >> >expenses in the old file (that I thankfully saved in an F drive). Now it
> >> >won't even let me open the trial Money saying it needs to be converted, and
> >> >then says unable to convert.
> >> >
> >> >Please help me convert the accounts from the trial version to this new one,
> >> >otherwise this new Money is of no use to me.
> >>
> >> The later. You need to return Essentials and buy Microsoft Money
> >> Deluxe.
> >>
>

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, bdwilson wrote:

>This just happened to me this morning. I went straight to purchase from my
>trial offer, and it sold me MICROSOFT MONEY ESSENTIALS. NO WARNING, cal.
>How do we return something we;ve already downloaded in error, which was MS's
>fault?? Please reply asap. Keep the faith, Harmeet.

In your confirmation email, you were given some info for support. I
would contact support.

Maureen · Joined: 04 Oct 2007 Posts: 1

al version to this new one,
> >otherwise this new Money is of no use to me.
>
> The later. You need to return Essentials and buy Microsoft Money
> Deluxe.
>

I did the same thing. How do I return Essentials?

Cal Learner · Joined: 02 Aug 2007 Posts: 534

In microsoft.public.moneycentral, Maureen wrote:

>al version to this new one,
>> >otherwise this new Money is of no use to me.
>>
>> The later. You need to return Essentials and buy Microsoft Money
>> Deluxe.
>>
>
>I did the same thing. How do I return Essentials?

If you bought it online, I would try the support link included in
your confirmation email.