Money stops working - DEP?

Mark · Joined: 02 Aug 2007 Posts: 763

See http://support.microsoft.com/kb/942485

Even though the article is specific to Money Plus, some of the symptoms and
causes apply to Money 2006 and 2007 (specifically the too many unaccepted
transactions and the related KB article that talks about modules on the home
page).

Slow down (apparent hangs) can also be due to corrupted Bills.
So you might want to explore the Remove All Bills Data repair option (under
the File menu)

-Mark

"Linda Edmondson" wrote in
message @microsoft.com...
> eI bought a new computer which now runs Vista. I bought Money Deluxe
> 2007.
> It will not run. Money has stopped working. I have listed all the
> components as exceptions under the DEP tab. I have disabled DEP except
> for
> Windows. No help at all. My computer has hardware based DEP. Is that
> the
> problem?
>
> I upgraded to Money Deluxe 2008. Same problem.
>
> Please help.

Linda Edmondson · Joined: 17 Jan 2008 Posts: 2

I've already done the steps outlined in that KB article. Doesnt help at all.
Any other suggestions?

"Mark" wrote:

> See http://support.microsoft.com/kb/942485
>
> Even though the article is specific to Money Plus, some of the symptoms and
> causes apply to Money 2006 and 2007 (specifically the too many unaccepted
> transactions and the related KB article that talks about modules on the home
> page).
>
> Slow down (apparent hangs) can also be due to corrupted Bills.
> So you might want to explore the Remove All Bills Data repair option (under
> the File menu)
>
> -Mark
>
> "Linda Edmondson" wrote in
> message @microsoft.com...
> > eI bought a new computer which now runs Vista. I bought Money Deluxe
> > 2007.
> > It will not run. Money has stopped working. I have listed all the
> > components as exceptions under the DEP tab. I have disabled DEP except
> > for
> > Windows. No help at all. My computer has hardware based DEP. Is that
> > the
> > problem?
> >
> > I upgraded to Money Deluxe 2008. Same problem.
> >
> > Please help.
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

ALL of the steps.

The article was recently updated to include steps to accept any backlog of
"unaccepted transactions"
Plus there is a link to another article that describes how to remove some
modules from the home page.

So, did you try all three of the following:

1. Accept all unaccepted transactions
2. Remove the Spending Tracker module from the home page
3. Remove All Bills Data

-Mark

"Linda Edmondson" wrote in
message @microsoft.com...
> I've already done the steps outlined in that KB article. Doesnt help at
> all.
> Any other suggestions?
>
> "Mark" wrote:
>
>> See http://support.microsoft.com/kb/942485
>>
>> Even though the article is specific to Money Plus, some of the symptoms
>> and
>> causes apply to Money 2006 and 2007 (specifically the too many unaccepted
>> transactions and the related KB article that talks about modules on the
>> home
>> page).
>>
>> Slow down (apparent hangs) can also be due to corrupted Bills.
>> So you might want to explore the Remove All Bills Data repair option
>> (under
>> the File menu)
>>
>> -Mark
>>
>> "Linda Edmondson" wrote in
>> message @microsoft.com...
>> > eI bought a new computer which now runs Vista. I bought Money Deluxe
>> > 2007.
>> > It will not run. Money has stopped working. I have listed all the
>> > components as exceptions under the DEP tab. I have disabled DEP except
>> > for
>> > Windows. No help at all. My computer has hardware based DEP. Is that
>> > the
>> > problem?
>> >
>> > I upgraded to Money Deluxe 2008. Same problem.
>> >
>> > Please help.
>>
>>