MSN Investment Toolbox

Mark · Joined: 02 Aug 2007 Posts: 763

At which point specifically is it failing?
Did you get the "vistamessage":
http://moneycentral.msn.com/investor/controls/vistamessage.asp and where
those the "steps involved" that you completed to remove moneycentral from
your Trusted Sites list?

I had to click on the "yellow" bar at the top of the page twice to let the
"ActiveX" controls install/run.

-Mark

"Jim" wrote in message @microsoft.com...
> Has the 8/17 update completed? I have been unable to pull up my portfolio
> even after trying all steps involved. The program pmupdate.exe keeps
> running
> in memory even with firewall off temporarily. Help!

Jim · Joined: 02 Aug 2007 Posts: 79

Yes I got the Vista message and followed the steps. I then get box that
toolbox is being installed. webinst.exe and pmupdate.exe load to memory, but
keep running without completion. If I try to reinstall toolbox, I get message
that toolbox is being installed or updated-once completed you will be able to
use toolbox. But it never completes.

"Mark" wrote:

> At which point specifically is it failing?
> Did you get the "vistamessage":
> http://moneycentral.msn.com/investor/controls/vistamessage.asp and where
> those the "steps involved" that you completed to remove moneycentral from
> your Trusted Sites list?
>
> I had to click on the "yellow" bar at the top of the page twice to let the
> "ActiveX" controls install/run.
>
> -Mark
>
>
>
> "Jim" wrote in message
> @microsoft.com...
> > Has the 8/17 update completed? I have been unable to pull up my portfolio
> > even after trying all steps involved. The program pmupdate.exe keeps
> > running
> > in memory even with firewall off temporarily. Help!
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Try removing and reinstalling.
Close IE
Go into Control Panel and remove the MSN Money Investment Toolbox
The relaunch IE and go to the Portfolio.
It should prompt you to either choose or it may start installing
automatically.

If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link at
the top to upgrade to the Toolbox version.

-Mark

"Jim" wrote in message @microsoft.com...
> Yes I got the Vista message and followed the steps. I then get box that
> toolbox is being installed. webinst.exe and pmupdate.exe load to memory,
> but
> keep running without completion. If I try to reinstall toolbox, I get
> message
> that toolbox is being installed or updated-once completed you will be able
> to
> use toolbox. But it never completes.
>
> "Mark" wrote:
>
>> At which point specifically is it failing?
>> Did you get the "vistamessage":
>> http://moneycentral.msn.com/investor/controls/vistamessage.asp and where
>> those the "steps involved" that you completed to remove moneycentral from
>> your Trusted Sites list?
>>
>> I had to click on the "yellow" bar at the top of the page twice to let
>> the
>> "ActiveX" controls install/run.
>>
>> -Mark
>>
>>
>>
>> "Jim" wrote in message
>> @microsoft.com...
>> > Has the 8/17 update completed? I have been unable to pull up my
>> > portfolio
>> > even after trying all steps involved. The program pmupdate.exe keeps
>> > running
>> > in memory even with firewall off temporarily. Help!
>>
>>

Jim · Joined: 02 Aug 2007 Posts: 79

I can't remove because the installation never completes. also at the webpage
to install toolbox, the opening message is "Please follow these instructions
to download the MSN Money Investment Toolbox or the latest update from
Friday, May 13, 2005." should it not reference the 8/17 update?

Jim

"Mark" wrote:

> Try removing and reinstalling.
> Close IE
> Go into Control Panel and remove the MSN Money Investment Toolbox
> The relaunch IE and go to the Portfolio.
> It should prompt you to either choose or it may start installing
> automatically.
>
> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link at
> the top to upgrade to the Toolbox version.
>
> -Mark
>
>
> "Jim" wrote in message
> @microsoft.com...
> > Yes I got the Vista message and followed the steps. I then get box that
> > toolbox is being installed. webinst.exe and pmupdate.exe load to memory,
> > but
> > keep running without completion. If I try to reinstall toolbox, I get
> > message
> > that toolbox is being installed or updated-once completed you will be able
> > to
> > use toolbox. But it never completes.
> >
> > "Mark" wrote:
> >
> >> At which point specifically is it failing?
> >> Did you get the "vistamessage":
> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and where
> >> those the "steps involved" that you completed to remove moneycentral from
> >> your Trusted Sites list?
> >>
> >> I had to click on the "yellow" bar at the top of the page twice to let
> >> the
> >> "ActiveX" controls install/run.
> >>
> >> -Mark
> >>
> >>
> >>
> >> "Jim" wrote in message
> >> @microsoft.com...
> >> > Has the 8/17 update completed? I have been unable to pull up my
> >> > portfolio
> >> > even after trying all steps involved. The program pmupdate.exe keeps
> >> > running
> >> > in memory even with firewall off temporarily. Help!
> >>
> >>
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Have you tried what I suggested?
1. Close your browser.
2. Go to Windows' Control Panel and unistall the Toolbox (this should also
remove the reference in the Moneycentral.msn.com cookie that tells the site
that you have the Toolbox installed)
3. Restart your browser and go to the Portfolio.

-Mark

"Jim" wrote in message @microsoft.com...
>I can't remove because the installation never completes. also at the
>webpage
> to install toolbox, the opening message is "Please follow these
> instructions
> to download the MSN Money Investment Toolbox or the latest update from
> Friday, May 13, 2005." should it not reference the 8/17 update?
>
> Jim
>
> "Mark" wrote:
>
>> Try removing and reinstalling.
>> Close IE
>> Go into Control Panel and remove the MSN Money Investment Toolbox
>> The relaunch IE and go to the Portfolio.
>> It should prompt you to either choose or it may start installing
>> automatically.
>>
>> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link
>> at
>> the top to upgrade to the Toolbox version.
>>
>> -Mark
>>
>>
>> "Jim" wrote in message
>> @microsoft.com...
>> > Yes I got the Vista message and followed the steps. I then get box that
>> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>> > memory,
>> > but
>> > keep running without completion. If I try to reinstall toolbox, I get
>> > message
>> > that toolbox is being installed or updated-once completed you will be
>> > able
>> > to
>> > use toolbox. But it never completes.
>> >
>> > "Mark" wrote:
>> >
>> >> At which point specifically is it failing?
>> >> Did you get the "vistamessage":
>> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and
>> >> where
>> >> those the "steps involved" that you completed to remove moneycentral
>> >> from
>> >> your Trusted Sites list?
>> >>
>> >> I had to click on the "yellow" bar at the top of the page twice to let
>> >> the
>> >> "ActiveX" controls install/run.
>> >>
>> >> -Mark
>> >>
>> >>
>> >>
>> >> "Jim" wrote in message
>> >> @microsoft.com...
>> >> > Has the 8/17 update completed? I have been unable to pull up my
>> >> > portfolio
>> >> > even after trying all steps involved. The program pmupdate.exe keeps
>> >> > running
>> >> > in memory even with firewall off temporarily. Help!
>> >>
>> >>
>>
>>

JR · Joined: 22 Aug 2007 Posts: 1

I am running Vista and since last Friday (the day of the "upgrade") I have
not been able to install the Deluxe version of Toolbox. I have tried all the
suggested fixes and still no luck. Any suggestions?

Thanks, Jon

"Mark" wrote:

> Have you tried what I suggested?
> 1. Close your browser.
> 2. Go to Windows' Control Panel and unistall the Toolbox (this should also
> remove the reference in the Moneycentral.msn.com cookie that tells the site
> that you have the Toolbox installed)
> 3. Restart your browser and go to the Portfolio.
>
> -Mark
>
> "Jim" wrote in message
> @microsoft.com...
> >I can't remove because the installation never completes. also at the
> >webpage
> > to install toolbox, the opening message is "Please follow these
> > instructions
> > to download the MSN Money Investment Toolbox or the latest update from
> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >
> > Jim
> >
> > "Mark" wrote:
> >
> >> Try removing and reinstalling.
> >> Close IE
> >> Go into Control Panel and remove the MSN Money Investment Toolbox
> >> The relaunch IE and go to the Portfolio.
> >> It should prompt you to either choose or it may start installing
> >> automatically.
> >>
> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link
> >> at
> >> the top to upgrade to the Toolbox version.
> >>
> >> -Mark
> >>
> >>
> >> "Jim" wrote in message
> >> @microsoft.com...
> >> > Yes I got the Vista message and followed the steps. I then get box that
> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
> >> > memory,
> >> > but
> >> > keep running without completion. If I try to reinstall toolbox, I get
> >> > message
> >> > that toolbox is being installed or updated-once completed you will be
> >> > able
> >> > to
> >> > use toolbox. But it never completes.
> >> >
> >> > "Mark" wrote:
> >> >
> >> >> At which point specifically is it failing?
> >> >> Did you get the "vistamessage":
> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and
> >> >> where
> >> >> those the "steps involved" that you completed to remove moneycentral
> >> >> from
> >> >> your Trusted Sites list?
> >> >>
> >> >> I had to click on the "yellow" bar at the top of the page twice to let
> >> >> the
> >> >> "ActiveX" controls install/run.
> >> >>
> >> >> -Mark
> >> >>
> >> >>
> >> >>
> >> >> "Jim" wrote in message
> >> >> @microsoft.com...
> >> >> > Has the 8/17 update completed? I have been unable to pull up my
> >> >> > portfolio
> >> >> > even after trying all steps involved. The program pmupdate.exe keeps
> >> >> > running
> >> >> > in memory even with firewall off temporarily. Help!
> >> >>
> >> >>
> >>
> >>
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

What "suggested fixes" have you tried?

What is happening? Any error message?

-Mark

"JR" wrote in message @microsoft.com...
>I am running Vista and since last Friday (the day of the "upgrade") I have
> not been able to install the Deluxe version of Toolbox. I have tried all
> the
> suggested fixes and still no luck. Any suggestions?
>
> Thanks, Jon
>
> "Mark" wrote:
>
>> Have you tried what I suggested?
>> 1. Close your browser.
>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
>> also
>> remove the reference in the Moneycentral.msn.com cookie that tells the
>> site
>> that you have the Toolbox installed)
>> 3. Restart your browser and go to the Portfolio.
>>
>> -Mark
>>
>> "Jim" wrote in message
>> @microsoft.com...
>> >I can't remove because the installation never completes. also at the
>> >webpage
>> > to install toolbox, the opening message is "Please follow these
>> > instructions
>> > to download the MSN Money Investment Toolbox or the latest update from
>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>> >
>> > Jim
>> >
>> > "Mark" wrote:
>> >
>> >> Try removing and reinstalling.
>> >> Close IE
>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
>> >> The relaunch IE and go to the Portfolio.
>> >> It should prompt you to either choose or it may start installing
>> >> automatically.
>> >>
>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
>> >> link
>> >> at
>> >> the top to upgrade to the Toolbox version.
>> >>
>> >> -Mark
>> >>
>> >>
>> >> "Jim" wrote in message
>> >> @microsoft.com...
>> >> > Yes I got the Vista message and followed the steps. I then get box
>> >> > that
>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>> >> > memory,
>> >> > but
>> >> > keep running without completion. If I try to reinstall toolbox, I
>> >> > get
>> >> > message
>> >> > that toolbox is being installed or updated-once completed you will
>> >> > be
>> >> > able
>> >> > to
>> >> > use toolbox. But it never completes.
>> >> >
>> >> > "Mark" wrote:
>> >> >
>> >> >> At which point specifically is it failing?
>> >> >> Did you get the "vistamessage":
>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and
>> >> >> where
>> >> >> those the "steps involved" that you completed to remove
>> >> >> moneycentral
>> >> >> from
>> >> >> your Trusted Sites list?
>> >> >>
>> >> >> I had to click on the "yellow" bar at the top of the page twice to
>> >> >> let
>> >> >> the
>> >> >> "ActiveX" controls install/run.
>> >> >>
>> >> >> -Mark
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Jim" wrote in message
>> >> >> @microsoft.com...
>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
>> >> >> > portfolio
>> >> >> > even after trying all steps involved. The program pmupdate.exe
>> >> >> > keeps
>> >> >> > running
>> >> >> > in memory even with firewall off temporarily. Help!
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Mark · Joined: 02 Aug 2007 Posts: 763

Here's the KB article on removing and reinstalling:
http://support.microsoft.com/kb/176841

"Mark" wrote in message @TK2MSFTNGP06.phx.gbl...
> What "suggested fixes" have you tried?
>
> What is happening? Any error message?
>
> -Mark
>
>
>
> "JR" wrote in message
> @microsoft.com...
>>I am running Vista and since last Friday (the day of the "upgrade") I have
>> not been able to install the Deluxe version of Toolbox. I have tried all
>> the
>> suggested fixes and still no luck. Any suggestions?
>>
>> Thanks, Jon
>>
>> "Mark" wrote:
>>
>>> Have you tried what I suggested?
>>> 1. Close your browser.
>>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
>>> also
>>> remove the reference in the Moneycentral.msn.com cookie that tells the
>>> site
>>> that you have the Toolbox installed)
>>> 3. Restart your browser and go to the Portfolio.
>>>
>>> -Mark
>>>
>>> "Jim" wrote in message
>>> @microsoft.com...
>>> >I can't remove because the installation never completes. also at the
>>> >webpage
>>> > to install toolbox, the opening message is "Please follow these
>>> > instructions
>>> > to download the MSN Money Investment Toolbox or the latest update from
>>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>>> >
>>> > Jim
>>> >
>>> > "Mark" wrote:
>>> >
>>> >> Try removing and reinstalling.
>>> >> Close IE
>>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
>>> >> The relaunch IE and go to the Portfolio.
>>> >> It should prompt you to either choose or it may start installing
>>> >> automatically.
>>> >>
>>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
>>> >> link
>>> >> at
>>> >> the top to upgrade to the Toolbox version.
>>> >>
>>> >> -Mark
>>> >>
>>> >>
>>> >> "Jim" wrote in message
>>> >> @microsoft.com...
>>> >> > Yes I got the Vista message and followed the steps. I then get box
>>> >> > that
>>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>>> >> > memory,
>>> >> > but
>>> >> > keep running without completion. If I try to reinstall toolbox, I
>>> >> > get
>>> >> > message
>>> >> > that toolbox is being installed or updated-once completed you will
>>> >> > be
>>> >> > able
>>> >> > to
>>> >> > use toolbox. But it never completes.
>>> >> >
>>> >> > "Mark" wrote:
>>> >> >
>>> >> >> At which point specifically is it failing?
>>> >> >> Did you get the "vistamessage":
>>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and
>>> >> >> where
>>> >> >> those the "steps involved" that you completed to remove
>>> >> >> moneycentral
>>> >> >> from
>>> >> >> your Trusted Sites list?
>>> >> >>
>>> >> >> I had to click on the "yellow" bar at the top of the page twice to
>>> >> >> let
>>> >> >> the
>>> >> >> "ActiveX" controls install/run.
>>> >> >>
>>> >> >> -Mark
>>> >> >>
>>> >> >>
>>> >> >>
>>> >> >> "Jim" wrote in message
>>> >> >> @microsoft.com...
>>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
>>> >> >> > portfolio
>>> >> >> > even after trying all steps involved. The program pmupdate.exe
>>> >> >> > keeps
>>> >> >> > running
>>> >> >> > in memory even with firewall off temporarily. Help!
>>> >> >>
>>> >> >>
>>> >>
>>> >>
>>>
>>>
>

Jim · Joined: 02 Aug 2007 Posts: 79

I cannot remove the investment toolbox because the two installation programs
pmupdate.exe and webinst.exe never complete the installation, therefore the
toolbox never shows in the installed program list. These two programs remain
running in memory and will not allow attempt to reinstall!

jim

"Mark" wrote:

> Here's the KB article on removing and reinstalling:
> http://support.microsoft.com/kb/176841
>
>
>
> "Mark" wrote in message
> @TK2MSFTNGP06.phx.gbl...
> > What "suggested fixes" have you tried?
> >
> > What is happening? Any error message?
> >
> > -Mark
> >
> >
> >
> > "JR" wrote in message
> > @microsoft.com...
> >>I am running Vista and since last Friday (the day of the "upgrade") I have
> >> not been able to install the Deluxe version of Toolbox. I have tried all
> >> the
> >> suggested fixes and still no luck. Any suggestions?
> >>
> >> Thanks, Jon
> >>
> >> "Mark" wrote:
> >>
> >>> Have you tried what I suggested?
> >>> 1. Close your browser.
> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
> >>> also
> >>> remove the reference in the Moneycentral.msn.com cookie that tells the
> >>> site
> >>> that you have the Toolbox installed)
> >>> 3. Restart your browser and go to the Portfolio.
> >>>
> >>> -Mark
> >>>
> >>> "Jim" wrote in message
> >>> @microsoft.com...
> >>> >I can't remove because the installation never completes. also at the
> >>> >webpage
> >>> > to install toolbox, the opening message is "Please follow these
> >>> > instructions
> >>> > to download the MSN Money Investment Toolbox or the latest update from
> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >>> >
> >>> > Jim
> >>> >
> >>> > "Mark" wrote:
> >>> >
> >>> >> Try removing and reinstalling.
> >>> >> Close IE
> >>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
> >>> >> The relaunch IE and go to the Portfolio.
> >>> >> It should prompt you to either choose or it may start installing
> >>> >> automatically.
> >>> >>
> >>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
> >>> >> link
> >>> >> at
> >>> >> the top to upgrade to the Toolbox version.
> >>> >>
> >>> >> -Mark
> >>> >>
> >>> >>
> >>> >> "Jim" wrote in message
> >>> >> @microsoft.com...
> >>> >> > Yes I got the Vista message and followed the steps. I then get box
> >>> >> > that
> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
> >>> >> > memory,
> >>> >> > but
> >>> >> > keep running without completion. If I try to reinstall toolbox, I
> >>> >> > get
> >>> >> > message
> >>> >> > that toolbox is being installed or updated-once completed you will
> >>> >> > be
> >>> >> > able
> >>> >> > to
> >>> >> > use toolbox. But it never completes.
> >>> >> >
> >>> >> > "Mark" wrote:
> >>> >> >
> >>> >> >> At which point specifically is it failing?
> >>> >> >> Did you get the "vistamessage":
> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp and
> >>> >> >> where
> >>> >> >> those the "steps involved" that you completed to remove
> >>> >> >> moneycentral
> >>> >> >> from
> >>> >> >> your Trusted Sites list?
> >>> >> >>
> >>> >> >> I had to click on the "yellow" bar at the top of the page twice to
> >>> >> >> let
> >>> >> >> the
> >>> >> >> "ActiveX" controls install/run.
> >>> >> >>
> >>> >> >> -Mark
> >>> >> >>
> >>> >> >>
> >>> >> >>
> >>> >> >> "Jim" wrote in message
> >>> >> >> @microsoft.com...
> >>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
> >>> >> >> > portfolio
> >>> >> >> > even after trying all steps involved. The program pmupdate.exe
> >>> >> >> > keeps
> >>> >> >> > running
> >>> >> >> > in memory even with firewall off temporarily. Help!
> >>> >> >>
> >>> >> >>
> >>> >>
> >>> >>
> >>>
> >>>
> >
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Try rebooting the computer.
Then check Control Panel to see if the Toolbox (or Money 2006) is listed.
If either of them are then uninstall them.
Then find and delete the moneycentral.msn.com cookie
Then try to install the "Toolbox" from
http://moneycentral.msn.com/investor/controls/setup.asp

Be sure to accept any ActiveX prompts. (You may need to also make sure that
any other 'security' software that you have installed/running is not
blocking the download/install)

-Mark

"Jim" wrote in message @microsoft.com...
>I cannot remove the investment toolbox because the two installation
>programs
> pmupdate.exe and webinst.exe never complete the installation, therefore
> the
> toolbox never shows in the installed program list. These two programs
> remain
> running in memory and will not allow attempt to reinstall!
>
> jim
>
> "Mark" wrote:
>
>> Here's the KB article on removing and reinstalling:
>> http://support.microsoft.com/kb/176841
>>
>>
>>
>> "Mark" wrote in message
>> @TK2MSFTNGP06.phx.gbl...
>> > What "suggested fixes" have you tried?
>> >
>> > What is happening? Any error message?
>> >
>> > -Mark
>> >
>> >
>> >
>> > "JR" wrote in message
>> > @microsoft.com...
>> >>I am running Vista and since last Friday (the day of the "upgrade") I
>> >>have
>> >> not been able to install the Deluxe version of Toolbox. I have tried
>> >> all
>> >> the
>> >> suggested fixes and still no luck. Any suggestions?
>> >>
>> >> Thanks, Jon
>> >>
>> >> "Mark" wrote:
>> >>
>> >>> Have you tried what I suggested?
>> >>> 1. Close your browser.
>> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
>> >>> also
>> >>> remove the reference in the Moneycentral.msn.com cookie that tells
>> >>> the
>> >>> site
>> >>> that you have the Toolbox installed)
>> >>> 3. Restart your browser and go to the Portfolio.
>> >>>
>> >>> -Mark
>> >>>
>> >>> "Jim" wrote in message
>> >>> @microsoft.com...
>> >>> >I can't remove because the installation never completes. also at the
>> >>> >webpage
>> >>> > to install toolbox, the opening message is "Please follow these
>> >>> > instructions
>> >>> > to download the MSN Money Investment Toolbox or the latest update
>> >>> > from
>> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>> >>> >
>> >>> > Jim
>> >>> >
>> >>> > "Mark" wrote:
>> >>> >
>> >>> >> Try removing and reinstalling.
>> >>> >> Close IE
>> >>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
>> >>> >> The relaunch IE and go to the Portfolio.
>> >>> >> It should prompt you to either choose or it may start installing
>> >>> >> automatically.
>> >>> >>
>> >>> >> If it actually defaults to the "Basic" Portfolio, use the
>> >>> >> 'upgrade'
>> >>> >> link
>> >>> >> at
>> >>> >> the top to upgrade to the Toolbox version.
>> >>> >>
>> >>> >> -Mark
>> >>> >>
>> >>> >>
>> >>> >> "Jim" wrote in message
>> >>> >> @microsoft.com...
>> >>> >> > Yes I got the Vista message and followed the steps. I then get
>> >>> >> > box
>> >>> >> > that
>> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>> >>> >> > memory,
>> >>> >> > but
>> >>> >> > keep running without completion. If I try to reinstall toolbox,
>> >>> >> > I
>> >>> >> > get
>> >>> >> > message
>> >>> >> > that toolbox is being installed or updated-once completed you
>> >>> >> > will
>> >>> >> > be
>> >>> >> > able
>> >>> >> > to
>> >>> >> > use toolbox. But it never completes.
>> >>> >> >
>> >>> >> > "Mark" wrote:
>> >>> >> >
>> >>> >> >> At which point specifically is it failing?
>> >>> >> >> Did you get the "vistamessage":
>> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp
>> >>> >> >> and
>> >>> >> >> where
>> >>> >> >> those the "steps involved" that you completed to remove
>> >>> >> >> moneycentral
>> >>> >> >> from
>> >>> >> >> your Trusted Sites list?
>> >>> >> >>
>> >>> >> >> I had to click on the "yellow" bar at the top of the page twice
>> >>> >> >> to
>> >>> >> >> let
>> >>> >> >> the
>> >>> >> >> "ActiveX" controls install/run.
>> >>> >> >>
>> >>> >> >> -Mark
>> >>> >> >>
>> >>> >> >>
>> >>> >> >>
>> >>> >> >> "Jim" wrote in message
>> >>> >> >> @microsoft.com...
>> >>> >> >> > Has the 8/17 update completed? I have been unable to pull up
>> >>> >> >> > my
>> >>> >> >> > portfolio
>> >>> >> >> > even after trying all steps involved. The program
>> >>> >> >> > pmupdate.exe
>> >>> >> >> > keeps
>> >>> >> >> > running
>> >>> >> >> > in memory even with firewall off temporarily. Help!
>> >>> >> >>
>> >>> >> >>
>> >>> >>
>> >>> >>
>> >>>
>> >>>
>> >
>>
>>

Annoyed · Joined: 22 Aug 2007 Posts: 2

I too am having problems with the upgrade. My computer tells me that I have
to log on as an administrator. Well, I am logged on that way. Help! I have
unistalled twice and reinstallled, rebooted, you name it. It must be a Vista
related issue.
"Mark" wrote:

> Try rebooting the computer.
> Then check Control Panel to see if the Toolbox (or Money 2006) is listed.
> If either of them are then uninstall them.
> Then find and delete the moneycentral.msn.com cookie
> Then try to install the "Toolbox" from
> http://moneycentral.msn.com/investor/controls/setup.asp
>
> Be sure to accept any ActiveX prompts. (You may need to also make sure that
> any other 'security' software that you have installed/running is not
> blocking the download/install)
>
> -Mark
>
>
> "Jim" wrote in message
> @microsoft.com...
> >I cannot remove the investment toolbox because the two installation
> >programs
> > pmupdate.exe and webinst.exe never complete the installation, therefore
> > the
> > toolbox never shows in the installed program list. These two programs
> > remain
> > running in memory and will not allow attempt to reinstall!
> >
> > jim
> >
> > "Mark" wrote:
> >
> >> Here's the KB article on removing and reinstalling:
> >> http://support.microsoft.com/kb/176841
> >>
> >>
> >>
> >> "Mark" wrote in message
> >> @TK2MSFTNGP06.phx.gbl...
> >> > What "suggested fixes" have you tried?
> >> >
> >> > What is happening? Any error message?
> >> >
> >> > -Mark
> >> >
> >> >
> >> >
> >> > "JR" wrote in message
> >> > @microsoft.com...
> >> >>I am running Vista and since last Friday (the day of the "upgrade") I
> >> >>have
> >> >> not been able to install the Deluxe version of Toolbox. I have tried
> >> >> all
> >> >> the
> >> >> suggested fixes and still no luck. Any suggestions?
> >> >>
> >> >> Thanks, Jon
> >> >>
> >> >> "Mark" wrote:
> >> >>
> >> >>> Have you tried what I suggested?
> >> >>> 1. Close your browser.
> >> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
> >> >>> also
> >> >>> remove the reference in the Moneycentral.msn.com cookie that tells
> >> >>> the
> >> >>> site
> >> >>> that you have the Toolbox installed)
> >> >>> 3. Restart your browser and go to the Portfolio.
> >> >>>
> >> >>> -Mark
> >> >>>
> >> >>> "Jim" wrote in message
> >> >>> @microsoft.com...
> >> >>> >I can't remove because the installation never completes. also at the
> >> >>> >webpage
> >> >>> > to install toolbox, the opening message is "Please follow these
> >> >>> > instructions
> >> >>> > to download the MSN Money Investment Toolbox or the latest update
> >> >>> > from
> >> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >> >>> >
> >> >>> > Jim
> >> >>> >
> >> >>> > "Mark" wrote:
> >> >>> >
> >> >>> >> Try removing and reinstalling.
> >> >>> >> Close IE
> >> >>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
> >> >>> >> The relaunch IE and go to the Portfolio.
> >> >>> >> It should prompt you to either choose or it may start installing
> >> >>> >> automatically.
> >> >>> >>
> >> >>> >> If it actually defaults to the "Basic" Portfolio, use the
> >> >>> >> 'upgrade'
> >> >>> >> link
> >> >>> >> at
> >> >>> >> the top to upgrade to the Toolbox version.
> >> >>> >>
> >> >>> >> -Mark
> >> >>> >>
> >> >>> >>
> >> >>> >> "Jim" wrote in message
> >> >>> >> @microsoft.com...
> >> >>> >> > Yes I got the Vista message and followed the steps. I then get
> >> >>> >> > box
> >> >>> >> > that
> >> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
> >> >>> >> > memory,
> >> >>> >> > but
> >> >>> >> > keep running without completion. If I try to reinstall toolbox,
> >> >>> >> > I
> >> >>> >> > get
> >> >>> >> > message
> >> >>> >> > that toolbox is being installed or updated-once completed you
> >> >>> >> > will
> >> >>> >> > be
> >> >>> >> > able
> >> >>> >> > to
> >> >>> >> > use toolbox. But it never completes.
> >> >>> >> >
> >> >>> >> > "Mark" wrote:
> >> >>> >> >
> >> >>> >> >> At which point specifically is it failing?
> >> >>> >> >> Did you get the "vistamessage":
> >> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp
> >> >>> >> >> and
> >> >>> >> >> where
> >> >>> >> >> those the "steps involved" that you completed to remove
> >> >>> >> >> moneycentral
> >> >>> >> >> from
> >> >>> >> >> your Trusted Sites list?
> >> >>> >> >>
> >> >>> >> >> I had to click on the "yellow" bar at the top of the page twice
> >> >>> >> >> to
> >> >>> >> >> let
> >> >>> >> >> the
> >> >>> >> >> "ActiveX" controls install/run.
> >> >>> >> >>
> >> >>> >> >> -Mark
> >> >>> >> >>
> >> >>> >> >>
> >> >>> >> >>
> >> >>> >> >> "Jim" wrote in message
> >> >>> >> >> @microsoft.com...
> >> >>> >> >> > Has the 8/17 update completed? I have been unable to pull up
> >> >>> >> >> > my
> >> >>> >> >> > portfolio
> >> >>> >> >> > even after trying all steps involved. The program
> >> >>> >> >> > pmupdate.exe
> >> >>> >> >> > keeps
> >> >>> >> >> > running
> >> >>> >> >> > in memory even with firewall off temporarily. Help!
> >> >>> >> >>
> >> >>> >> >>
> >> >>> >>
> >> >>> >>
> >> >>>
> >> >>>
> >> >
> >>
> >>
>
>

Mark · Joined: 02 Aug 2007 Posts: 763

Right mouse click the IE icon and choose to Run as Administrator

-Mark

"Annoyed" wrote in message @microsoft.com...
>I too am having problems with the upgrade. My computer tells me that I
>have
> to log on as an administrator. Well, I am logged on that way. Help! I
> have
> unistalled twice and reinstallled, rebooted, you name it. It must be a
> Vista
> related issue.
> "Mark" wrote:
>
>> Try rebooting the computer.
>> Then check Control Panel to see if the Toolbox (or Money 2006) is listed.
>> If either of them are then uninstall them.
>> Then find and delete the moneycentral.msn.com cookie
>> Then try to install the "Toolbox" from
>> http://moneycentral.msn.com/investor/controls/setup.asp
>>
>> Be sure to accept any ActiveX prompts. (You may need to also make sure
>> that
>> any other 'security' software that you have installed/running is not
>> blocking the download/install)
>>
>> -Mark
>>
>>
>> "Jim" wrote in message
>> @microsoft.com...
>> >I cannot remove the investment toolbox because the two installation
>> >programs
>> > pmupdate.exe and webinst.exe never complete the installation, therefore
>> > the
>> > toolbox never shows in the installed program list. These two programs
>> > remain
>> > running in memory and will not allow attempt to reinstall!
>> >
>> > jim
>> >
>> > "Mark" wrote:
>> >
>> >> Here's the KB article on removing and reinstalling:
>> >> http://support.microsoft.com/kb/176841
>> >>
>> >>
>> >>
>> >> "Mark" wrote in message
>> >> @TK2MSFTNGP06.phx.gbl...
>> >> > What "suggested fixes" have you tried?
>> >> >
>> >> > What is happening? Any error message?
>> >> >
>> >> > -Mark
>> >> >
>> >> >
>> >> >
>> >> > "JR" wrote in message
>> >> > @microsoft.com...
>> >> >>I am running Vista and since last Friday (the day of the "upgrade")
>> >> >>I
>> >> >>have
>> >> >> not been able to install the Deluxe version of Toolbox. I have
>> >> >> tried
>> >> >> all
>> >> >> the
>> >> >> suggested fixes and still no luck. Any suggestions?
>> >> >>
>> >> >> Thanks, Jon
>> >> >>
>> >> >> "Mark" wrote:
>> >> >>
>> >> >>> Have you tried what I suggested?
>> >> >>> 1. Close your browser.
>> >> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this
>> >> >>> should
>> >> >>> also
>> >> >>> remove the reference in the Moneycentral.msn.com cookie that tells
>> >> >>> the
>> >> >>> site
>> >> >>> that you have the Toolbox installed)
>> >> >>> 3. Restart your browser and go to the Portfolio.
>> >> >>>
>> >> >>> -Mark
>> >> >>>
>> >> >>> "Jim" wrote in message
>> >> >>> @microsoft.com...
>> >> >>> >I can't remove because the installation never completes. also at
>> >> >>> >the
>> >> >>> >webpage
>> >> >>> > to install toolbox, the opening message is "Please follow these
>> >> >>> > instructions
>> >> >>> > to download the MSN Money Investment Toolbox or the latest
>> >> >>> > update
>> >> >>> > from
>> >> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>> >> >>> >
>> >> >>> > Jim
>> >> >>> >
>> >> >>> > "Mark" wrote:
>> >> >>> >
>> >> >>> >> Try removing and reinstalling.
>> >> >>> >> Close IE
>> >> >>> >> Go into Control Panel and remove the MSN Money Investment
>> >> >>> >> Toolbox
>> >> >>> >> The relaunch IE and go to the Portfolio.
>> >> >>> >> It should prompt you to either choose or it may start
>> >> >>> >> installing
>> >> >>> >> automatically.
>> >> >>> >>
>> >> >>> >> If it actually defaults to the "Basic" Portfolio, use the
>> >> >>> >> 'upgrade'
>> >> >>> >> link
>> >> >>> >> at
>> >> >>> >> the top to upgrade to the Toolbox version.
>> >> >>> >>
>> >> >>> >> -Mark
>> >> >>> >>
>> >> >>> >>
>> >> >>> >> "Jim" wrote in message
>> >> >>> >> @microsoft.com...
>> >> >>> >> > Yes I got the Vista message and followed the steps. I then
>> >> >>> >> > get
>> >> >>> >> > box
>> >> >>> >> > that
>> >> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load
>> >> >>> >> > to
>> >> >>> >> > memory,
>> >> >>> >> > but
>> >> >>> >> > keep running without completion. If I try to reinstall
>> >> >>> >> > toolbox,
>> >> >>> >> > I
>> >> >>> >> > get
>> >> >>> >> > message
>> >> >>> >> > that toolbox is being installed or updated-once completed you
>> >> >>> >> > will
>> >> >>> >> > be
>> >> >>> >> > able
>> >> >>> >> > to
>> >> >>> >> > use toolbox. But it never completes.
>> >> >>> >> >
>> >> >>> >> > "Mark" wrote:
>> >> >>> >> >
>> >> >>> >> >> At which point specifically is it failing?
>> >> >>> >> >> Did you get the "vistamessage":
>> >> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp
>> >> >>> >> >> and
>> >> >>> >> >> where
>> >> >>> >> >> those the "steps involved" that you completed to remove
>> >> >>> >> >> moneycentral
>> >> >>> >> >> from
>> >> >>> >> >> your Trusted Sites list?
>> >> >>> >> >>
>> >> >>> >> >> I had to click on the "yellow" bar at the top of the page
>> >> >>> >> >> twice
>> >> >>> >> >> to
>> >> >>> >> >> let
>> >> >>> >> >> the
>> >> >>> >> >> "ActiveX" controls install/run.
>> >> >>> >> >>
>> >> >>> >> >> -Mark
>> >> >>> >> >>
>> >> >>> >> >>
>> >> >>> >> >>
>> >> >>> >> >> "Jim" wrote in message
>> >> >>> >> >> @microsoft.com...
>> >> >>> >> >> > Has the 8/17 update completed? I have been unable to pull
>> >> >>> >> >> > up
>> >> >>> >> >> > my
>> >> >>> >> >> > portfolio
>> >> >>> >> >> > even after trying all steps involved. The program
>> >> >>> >> >> > pmupdate.exe
>> >> >>> >> >> > keeps
>> >> >>> >> >> > running
>> >> >>> >> >> > in memory even with firewall off temporarily. Help!
>> >> >>> >> >>
>> >> >>> >> >>
>> >> >>> >>
>> >> >>> >>
>> >> >>>
>> >> >>>
>> >> >
>> >>
>> >>
>>
>>

Annoyed · Joined: 22 Aug 2007 Posts: 2

Did that. Same message came up again. Login as administrator. What is going
on?

"Mark" wrote:

> Right mouse click the IE icon and choose to Run as Administrator
>
> -Mark
>
>
> "Annoyed" wrote in message
> @microsoft.com...
> >I too am having problems with the upgrade. My computer tells me that I
> >have
> > to log on as an administrator. Well, I am logged on that way. Help! I
> > have
> > unistalled twice and reinstallled, rebooted, you name it. It must be a
> > Vista
> > related issue.
> > "Mark" wrote:
> >
> >> Try rebooting the computer.
> >> Then check Control Panel to see if the Toolbox (or Money 2006) is listed.
> >> If either of them are then uninstall them.
> >> Then find and delete the moneycentral.msn.com cookie
> >> Then try to install the "Toolbox" from
> >> http://moneycentral.msn.com/investor/controls/setup.asp
> >>
> >> Be sure to accept any ActiveX prompts. (You may need to also make sure
> >> that
> >> any other 'security' software that you have installed/running is not
> >> blocking the download/install)
> >>
> >> -Mark
> >>
> >>
> >> "Jim" wrote in message
> >> @microsoft.com...
> >> >I cannot remove the investment toolbox because the two installation
> >> >programs
> >> > pmupdate.exe and webinst.exe never complete the installation, therefore
> >> > the
> >> > toolbox never shows in the installed program list. These two programs
> >> > remain
> >> > running in memory and will not allow attempt to reinstall!
> >> >
> >> > jim
> >> >
> >> > "Mark" wrote:
> >> >
> >> >> Here's the KB article on removing and reinstalling:
> >> >> http://support.microsoft.com/kb/176841
> >> >>
> >> >>
> >> >>
> >> >> "Mark" wrote in message
> >> >> @TK2MSFTNGP06.phx.gbl...
> >> >> > What "suggested fixes" have you tried?
> >> >> >
> >> >> > What is happening? Any error message?
> >> >> >
> >> >> > -Mark
> >> >> >
> >> >> >
> >> >> >
> >> >> > "JR" wrote in message
> >> >> > @microsoft.com...
> >> >> >>I am running Vista and since last Friday (the day of the "upgrade")
> >> >> >>I
> >> >> >>have
> >> >> >> not been able to install the Deluxe version of Toolbox. I have
> >> >> >> tried
> >> >> >> all
> >> >> >> the
> >> >> >> suggested fixes and still no luck. Any suggestions?
> >> >> >>
> >> >> >> Thanks, Jon
> >> >> >>
> >> >> >> "Mark" wrote:
> >> >> >>
> >> >> >>> Have you tried what I suggested?
> >> >> >>> 1. Close your browser.
> >> >> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this
> >> >> >>> should
> >> >> >>> also
> >> >> >>> remove the reference in the Moneycentral.msn.com cookie that tells
> >> >> >>> the
> >> >> >>> site
> >> >> >>> that you have the Toolbox installed)
> >> >> >>> 3. Restart your browser and go to the Portfolio.
> >> >> >>>
> >> >> >>> -Mark
> >> >> >>>
> >> >> >>> "Jim" wrote in message
> >> >> >>> @microsoft.com...
> >> >> >>> >I can't remove because the installation never completes. also at
> >> >> >>> >the
> >> >> >>> >webpage
> >> >> >>> > to install toolbox, the opening message is "Please follow these
> >> >> >>> > instructions
> >> >> >>> > to download the MSN Money Investment Toolbox or the latest
> >> >> >>> > update
> >> >> >>> > from
> >> >> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >> >> >>> >
> >> >> >>> > Jim
> >> >> >>> >
> >> >> >>> > "Mark" wrote:
> >> >> >>> >
> >> >> >>> >> Try removing and reinstalling.
> >> >> >>> >> Close IE
> >> >> >>> >> Go into Control Panel and remove the MSN Money Investment
> >> >> >>> >> Toolbox
> >> >> >>> >> The relaunch IE and go to the Portfolio.
> >> >> >>> >> It should prompt you to either choose or it may start
> >> >> >>> >> installing
> >> >> >>> >> automatically.
> >> >> >>> >>
> >> >> >>> >> If it actually defaults to the "Basic" Portfolio, use the
> >> >> >>> >> 'upgrade'
> >> >> >>> >> link
> >> >> >>> >> at
> >> >> >>> >> the top to upgrade to the Toolbox version.
> >> >> >>> >>
> >> >> >>> >> -Mark
> >> >> >>> >>
> >> >> >>> >>
> >> >> >>> >> "Jim" wrote in message
> >> >> >>> >> @microsoft.com...
> >> >> >>> >> > Yes I got the Vista message and followed the steps. I then
> >> >> >>> >> > get
> >> >> >>> >> > box
> >> >> >>> >> > that
> >> >> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load
> >> >> >>> >> > to
> >> >> >>> >> > memory,
> >> >> >>> >> > but
> >> >> >>> >> > keep running without completion. If I try to reinstall
> >> >> >>> >> > toolbox,
> >> >> >>> >> > I
> >> >> >>> >> > get
> >> >> >>> >> > message
> >> >> >>> >> > that toolbox is being installed or updated-once completed you
> >> >> >>> >> > will
> >> >> >>> >> > be
> >> >> >>> >> > able
> >> >> >>> >> > to
> >> >> >>> >> > use toolbox. But it never completes.
> >> >> >>> >> >
> >> >> >>> >> > "Mark" wrote:
> >> >> >>> >> >
> >> >> >>> >> >> At which point specifically is it failing?
> >> >> >>> >> >> Did you get the "vistamessage":
> >> >> >>> >> >> http://moneycentral.msn.com/investor/controls/vistamessage.asp
> >> >> >>> >> >> and
> >> >> >>> >> >> where
> >> >> >>> >> >> those the "steps involved" that you completed to remove
> >> >> >>> >> >> moneycentral
> >> >> >>> >> >> from
> >> >> >>> >> >> your Trusted Sites list?
> >> >> >>> >> >>
> >> >> >>> >> >> I had to click on the "yellow" bar at the top of the page
> >> >> >>> >> >> twice
> >> >> >>> >> >> to
> >> >> >>> >> >> let
> >> >> >>> >> >> the
> >> >> >>> >> >> "ActiveX" controls install/run.
> >> >> >>> >> >>
> >> >> >>> >> >> -Mark
> >> >> >>> >> >>
> >> >> >>> >> >>
> >> >> >>> >> >>
> >> >> >>> >> >> "Jim" wrote in message
> >> >> >>> >> >> @microsoft.com...
> >> >> >>> >> >> > Has the 8/17 update completed? I have been unable to pull
> >> >> >>> >> >> > up
> >> >> >>> >> >> > my
> >> >> >>> >> >> > portfolio
> >> >> >>> >> >> > even after trying all steps involved. The program
> >> >> >>> >> >> > pmupdate.exe
> >> >> >>> >> >> > keeps
> >> >> >>> >> >> > running
> >> >> >>> >> >> > in memory even with firewall off temporarily. Help!
> >> >> >>> >> >>
> >> >> >>> >> >>
> >> >> >>> >>
> >> >> >>> >>
> >> >> >>>
> >> >> >>>
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>

Johnny · Joined: 22 Aug 2007 Posts: 1

I have the same problem with my pc, a new HP laptop with vista. I've try'd
everything I think. what do you think i should do now ?

John N

"Jim" wrote:

> Has the 8/17 update completed? I have been unable to pull up my portfolio
> even after trying all steps involved. The program pmupdate.exe keeps running
> in memory even with firewall off temporarily. Help!